Website Configuration
Your POS Preferences
This is the website version of your configurations to determine what happens to your data once it reaches the website. Here, you can control things like which fields that you want overwritten, and do things like run diagnostics on products, categories and vendors to find the root cause of any issues you may be experiencing.
Learn more about the POS Preferences page on your website.
Category Map
This map determines how your Edge categories are represented on your website. If a category is NOT mapped, then it won’t show up on your website, unless you have a particular product manually assigned to a category within the Edge on the Website Tab.
Learn more about the POS Category Map on your website.
Vendor Map
This map determines which vendors you want to show up publicly so that customers can browse products by brand.
Learn more about the POS Vendor Map on your website.
Products
How It Works
The general goal is that you will be able to go about your daily operations in your store, and your website will listen in on any changes that you make on a day-to-day basis. However, it may not work out of the box as you’d expect, since every retailer uses the Edge a bit differently. Below are some best practices and a few things to consider to make it work successfully for you however your inventory is managed.
The Edge Interface : Inventory > Items
General Tab: Most of the data is controlled on this one tab, if not set in the “Website” tab.
Stones Tab: All diamond and gemstone information will come from this tab.
Website Tab: this tab is responsible for the data that pertains to the website only. It is highly recommended to fill this this tab out, but if it is empty, then information from the General tab will be used to populate this information.
Never Upload This Item: Checking this option will never upload the item to the website, or it will take the item down if it exists on the website.
Always Upload This Item: Checking this option will make sure the item always reaches the website. If an item is sold, or has a status other than “In Stock” this item will not show on the website by default.
Web Category: Setting this option on a product-level will override any settings you have on your Category Map. If the Category Map has a value for this particular Edge category, you do not need to manually set this per item in order for it to be categorized and visible on your website.
Web Title: This is the title of the item itself, which will appear in the header <h1> tag on the website. If this option is blank, this will default to your singular item title, as seen on your Category Map.
Web Description: Leaving this option blank will defer to your default product description.
Meta Title: This is the title of the web page of the product, and is the default title that shows in Google results and in other search engines. You see this title at the top of your browser page itself. If nothing is entered in this field, the meta title is automatically generated from product data and your geolocation.
Meta Description: This is the meta description behind the scenes, and is never visible to the human eye, except when looking at the source code, or viewing the description that shows in Google results. If nothing is entered in this field, the meta description is automatically generated from product data and your geolocation.
Meta Keywords: These are the meta keywords behind the scenes, and is never visible to the human eye, except when looking at the source code, or viewing the description that shows in Google results. This field has become obsolete as far as Google is concerned, but some search engines still deem it relevant.
Base SKU: This field is to help you create variations that are connected and hinged on this piece of data. For example, if you have two products with a Base SKU of 1234, then each will be associated as variations (e.g. 1234-14KY and 1234-14KW).
Edge Product Data Fields
Below is a map that illustrates which data fields are mapped to the website. This is a bit more technical than the visual representation in The Edge Interface.
Customers
How It Works
Edge Customer Data Fields
Wish Lists
How It Works
Edge Wish List Data Fields
Repairs
How It Works
Transactions
How It Works
Troubleshooting
The following is a guide to help you troubleshoot any issues you may be experiencing…
Product Diagnostic
This is the quickest way to find out yadda yadda…