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For more information regarding how Edge EDT works from your computer in your store, here is some useful documentation written by Abbott Jewelry Systems:
Some of the general information in these guides is also covered below as it pertains to integration with your website.
EDT Configurations
There are two configurations available for EDT:
Single Directional EDT
One way flow of data from The Edge to your website. This is export only. No data is imported back into The Edge.
Bi-Directional EDT
Two-way flow of data back and forth from your website to The Edge. This supports export and import.
Pricing
It is important to note that there are costs involved for Abbott Jewelry Systems (the Edge) and Punchmark. For Abbott Jewelry Systems, there is a one-time setup fee (plus annual service with Bi-Directional integration). For Punchmark, there are no setup fees, and integration is included in both Professional and Advanced Plans, or added on as a separate service.
Abbott Jewelry Systems (Edge) Pricing
Below is a breakdown of pricing for Abbott Jewelry Systems.
The EDT module must be purchased and enabled in your Edge license. EDT is available in both single directional and bi-directional configurations. Pricing varies and includes both one-time activation fees as well as increases to your annual service contract.
It is possible to start with single directional EDT and upgrade to bi-directional in the future by paying the difference.
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Configuration
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Partner
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Non-Partner
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Single Directional EDT (1x)
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$1,000
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$2,000 +$300 annual service
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Bi-Directional EDT (2x)
(requires Virtual Store)
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$1,250
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$2,500 +$300 annual service
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Virtual Store
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+$500 annual service
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+$500 annual service
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Upgrade from TPW
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$250
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$500
Due to their familiarity with our data structure, the price is discounted and maintenance fee waived when using one of our preferred partners.
To purchase EDT, contact Abbott Jewelry Systems' Administrative department at 866-580-3343 or admin@ajsllc.com.
Punchmark (website) Pricing
Below is a breakdown of pricing for your Punchmark Monthly Service Plan. Punchmark has waived all setup fees to get started with Edge EDT Integration.
Both Configurations of Edge EDT are available in the Professional or Advanced plans, or as a separate billable item in the Starter Plan (and Early Adopter service plans). For more information, please visit Punchmark’s pricing page.
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Configuration
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Starter Plan
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Professional
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Advanced
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Individual Cost
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EDT 1x
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not available
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included
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included
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$100 / mo
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EDT 2x
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not available
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not available
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included
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$200 / mo
How It Works
On initial set up, an agent from Abbott Jewelry Systems logs in to your computer and helps you configure your system to determine what data to include. The first time EDT runs, all chosen data is exported to the website as a full upload of all data. It is then set to run on a schedule (once a day, once an hour, every 15 minutes, etc.) and on each subsequent run, only new or changed data is included. For Bi-Directional integrations, it will also check for pending files that come back from your website. After the first upload, a Punchmark customer success representative will set up a default category structure based on your categories in the Edge. All imports are processed for products, customers, wish lists, repairs, and transactions, if applicable. Once the default options are in place, the Punchmark team will hand it off to you to make any final tweaks.
The EDT Software Interface
The EDT (Edge Data Transfer) module is responsible for importing and exporting data between the Edge and your Punchmark website.
Tabs
General
This tab is responsible for determining whether your upload will be incremental (changes since last upload) or everything (all products), taking into account all configurations that are set on other tabs. Running a full upload is typically only performed on the very first upload, and if there are ever any large configuration changes or interruptions in data transfer. There is an option to include job files (repairs) from this page.
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Configuration
This tab lets you manage your FTP credentials for connecting to your website, along with a few other settings.
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FTP Server: It is important that this points to edgeftp.shopfinejewelry.com in order to have Edge EDT working properly. If this needs to be changed, please contact Edge Support (support@ajsllc.com) so that they can update your license file with the correct FTP host.
User Name / Password: These credentials are created by Punchmark, and are usually added by Edge support technicians while they configure your initial upload.
Passive Mode: Lets your FTP connections stay active so that you don’t have to continue opening new connections to transfer data over a period of time.
Use FTP over SSL (AUTH SSL): This option connects over an encrypted connection. Please note that this option is only available if your FTP Server is set to edgeftp.shopfinejewelry.com.
Use SFTP: Make sure this option is not checked, as your configuration will not work.
Use EdgeID As Root Folder: Make sure this option is not checked, as your configuration will not work.
Send FTP: This needs to be checked in order for the Edge to upload files to the website.
Upload CSV Files: This option is unnecessary with EDT.
File Types: Make sure the option is set to JSON.
For more information on the Configuration tab, please refer to The Edge EDT Installation > Configuration.
Item Details
This tab allows you to manage which categories, vendors, item statuses, pricing methods, inventory types should be uploaded to the website, as well as the number of photos per item and a few other options. Below, you can see the expanded options that can be chosen for each panel.
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Item Statuses: These options let you allow products of certain item statuses to reach the website. The default option is “In Stock”. If you happen to add other options, be sure to confirm that you want all these products to be shown publicly.
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Pricing Methods: These options let you allow products of certain pricing methods to reach the website. The default option is “Fine Jewelry, Individual Item Pricing”. If you choose any other option, please note that it may cause unexpected results, depending on the way you manage products in those categories.
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Inventory Types: These options let you allow products of certain inventory types to reach the website. The default option is “Stock”. If you choose other options, be sure to confirm that you want all these products to be shown publicly.
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Extra Columns
This tab should be disregarded in EDT, as these columns only pertain to a CSV upload, which is no longer relevant in your Punchmark website.
Customer
This tab is responsible for determining how your customer data connects, and what data points will be transferred.
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Server: This should be the same setting as on your Configuration tab.
User Login / Password: These credentials should also be the same as on your Configuration tab.
Send FTP: This needs to be checked to have customer data sent to your website.
Upload all customers: This option is usually only checked before the very first upload, and only when there are massive data changes, or interruptions in the regular transfers over time.
Only customers with email: This option should be checked, as only customers with email addresses are registered as website customers.
Upload wish lists (bi-directional): This option is only available with bi-directional integration, and lets you transmit and receive wish list data for your customers.
Upload transactions: This lets you upload actual transactions to the website so that customers can see their in-store purchase history.
For more information about the Customers tab, please refer to The Edge EDT Installation > Configuration
Website Configuration
Your POS Preferences
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Learn more about the POS Vendor Map on your website.
Products
How It Works
The general goal is that you will be able to go about your daily operations in your store, and your website will listen in on any changes that you make on a day-to-day basis. However, it may not work out of the box as you’d expect, since every retailer uses the Edge a bit differently. Below are some best practices and a few things to consider to make it work successfully for you however your inventory is managed.
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Below is a map that illustrates which data fields are mapped to the website. This is a bit more technical than the visual representation in The Edge Interface.
Customers
How It Works
Edge Customer Data Fields
Wish Lists
How It Works
Edge Wish List Data Fields
Repairs
How It Works
Transactions
How It Works
Troubleshooting
The following is a guide to help you troubleshoot any issues you may be experiencing…
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