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Your project will have its own unique course, depending on a number of variables such as custom features that are requested, how readily available your product data is, and your responsiveness to our emails. However, your project will follow the following course.

Sign up / Contract

When considering signing up for a Punchmark website, very often the first question is “What would be my next step?”

The first step is generally to sign the contract that is provided via Docu Sign. If you have any questions about your contract, terms involved, or are having trouble with the functionality, please contact Punchmark’s Sales Representative, Thomas Cossuto, thomas@punchmark.com

Submit Store Information

Gain Platform Access

Kickoff Meeting

To get the ball really rolling you will meet with your assigned project contact, who will be a member of the Customer Success team. These meetings are typically 20-40 minutes, depending on the specifics of your project.

During this meeting, they will explain a general overview for your project, what to expect as well as any dates that are upcoming.

Onboarding Checklist

  1. Choose Your Product Data Source
    You will need to determine where your products will be pulled from. We are capable of

  2. Selling Online

  3. Select your brands

  4. Choose Additional Product Features

  5. Choose Ring Designer Brands

  6. Choose Diamond Vendors

Catalog Configuration

  1. Install / Subscribe to Brands

  2. POS Integration Setup

  3. Diamond Search Setup

  4. Build a Ring Setup

  5. E-Comm Setup

  6. Management Walkthrough

Design Process

  1. Creative Kickoff (or CSA)

  2. Gather Assets

  3. Begin

  4. First Review

  5. Revisions

  6. Approval

Development

Finalization Meeting

  1. Launch Checklist Items

  2. Digital Marketing Conversation

Quality Control

Schedule Launch

Introduction to Account Manager

Launch

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