Punchmark's SiteManager Concierge program lets you utilize our team for all of your website content updates for a hands-free website content management experience.
Editing Made Simple
While we have built comprehensive tools that can be utilized at any time, we also understand that when working in retail, it's not always easy to log in and make changes to your website. We developed the Concierge program so that all you need to do is send a quick email or pick up the phone and call, and our admin team will make changes on your behalf.
How It Works
Send an email to our team, call us, or open a ticket. Please allow at least 3-5 business days for the work to be completed. Rush jobs may incur a fee, especially around the holidays. Be sure to mention Concierge so your work can be prioritized!
Please read the SiteManager Concierge Terms of Service.
What's Included?
Generally any work that you can do in SiteManager is included in Punchmark Concierge. What's not included is graphic design work, text writing/creation, creation of ideas/campaigns, or anything that is not an actual function of SiteManager currently. Our basic Concierge plan includes up to 2 hours of work per month (a $250 value) to be completed by our highly proficient SiteManager experts, and you will also receive queue priority over other standard requests.
Premier Concierge
For clients who have higher support requirements, our Premier Concierge level provides up to 4 hours of work per month ($500 value), and the highest queue priority, above standard requests and other SiteManager Concierge work.
How Much Does It Cost?
Basic Concierge costs $150 per month.
Premier Concierge costs $225 per month.