In the main menu, click Home > Dashboard to access your dashboard. Here, you find summary information in several sections within the main panel. Learn more about each section below.
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Open Tickets
A short list of recent tickets is shown here. Click the View all tickets link to navigate to the Settings > Notifications page, on which you can configure the types of notifications that you want to receive.
Unread Messages
In this section, you can quickly access unread messages. There are several links to various message pages:
View all inquiries — review and respond to the latest general inquiries.
View all projects — review and respond to the latest project inquiries.
View all appointments — review and respond to the latest appointment requests.
Open Tickets
A short list of recent tickets is shown here. Click the View all tickets link to navigate to the Tickets pagethe Tickets page.
Weekly Website Statistics
Total Page View: This is the number of times a page has been viewed this week. It also shows the count of Unique Visitors, which is the number of different visitors to your website.
Item views: This is the number of products viewed.
Sales: This is the number of successful checkouts on your website.
All Inquiries: The number of project start inquiries and product inquiries on your website
Mobile Page Speed Score
This is how fast your website loads on mobile devices as measured by PageSpeed Insights. This is one of the data points that Google uses to rank your website.
Internal Search Analytics
These show the search terms that are being entered into your websites search bar if you have one on your website. Specific date ranges can be applied.
Monthly Sales
This is a chart of the sales in the last 30 days.
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Click the link to watch the most recent livestream educational content from Punchmark.
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Opportunities
These are the potential sales opportunities that have taken place on your website in the past week, including Wish List Adds, Item Inquiries, Appointments, Registrations, Subscriptions, and Keyword Searchs.
Traffic Sources
This is a break down of where your traffic is coming from, including Desktop, Tablet, and Mobile.
Patch Notes
In this section, you’ll find a list of the latest software updates that have been applied to the Punchmark platform.
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