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Click the New Ticket button to display the new ticket page. Choose a Category and also a User Email address. Enter a Subject and a Description. If possible, include a screenshot that has been saved as an image file. Click the Browse button to locate the file. Finally, click the Create Ticket button to save the ticket and return to the Tickets page.
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View a ticket
To view a ticket, click the View button to display the detail page. Click the Back to Manage My Tickets link in the upper-left corner to return to the Tickets page.
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